Refund Policy
Refund Policy
Receipt required for all refunds and exchanges.
Textbooks for the current term are eligible for a full refund within 5 school days of term start date. Drop slip, or updated schedule, required in order to receive a full refund 6-10 school days after term start date. After the 10th school day, all textbook sales are final. Textbooks must be in same condition as at the time of purchase in order to receive a full refund. Defective books are replaced, or refunded, at the discretion of the MCC Bookstore management. Availability of a used replacement is not guaranteed.
Digital content including ebooks, access codes, and textbooks with access are non-refundable once downloaded and/or activated/redeemed. Bundled textbooks/materials are non-refundable if shrink wrap is broken.
All course packets, test preps, study guides (including QuickStudy® titles), and job and career guides are nonrefundable.
Merchandise refunds/exchanges allowed within 30 calendar days of original purchase date. Items must be in new condition and in original unopened packaging. Apparel must have original tags attached. After 30 days, refunds will be given for defective merchandise at the discretion of the MCC Bookstore management. Special orders must have prior approval for return. Gift cards are non-refundable.
No refunds on sale/clearance items.
Shipping charges are not refunded on any returns. Exchanges are subject to new shipping charges.
Refunds will be credited back to the original form of payment. Check payments must wait three business days from the original transaction to receive refund.
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Every effort is made to fill the order with the condition of the textbook that you requested when you placed your order. If there are no more available when your order is processed, you can give the bookstore permission to fill the order with another condition by answering “Yes”. The order total will be adjusted for any price difference when shipped. You will be able to review the shopping cart and update this option for individual books before you submit the order.
If an instructor changes course materials before an order is processed, we will remove unnecessary items. However, for materials your instructor may add to the course, please indicate if the bookstore should adjust your order when it is filled.
If we substitute or add course materials to your order, what condition would you prefer?
Select One:
Select One:
If you allow the bookstore to make changes to your order when it is filled, select the condition of textbook you prefer. An alternate condition is only shipped if your preference is not available at that time.
If you allow the bookstore to make changes to your order when it is filled, select the condition of textbook you prefer. An alternate condition is only shipped if your preference is not available at that time.
The Cart Total with Substitutions is calculated using the New price for titles where you have allowed substitutions. Used prices will be applied at checkout if originally added to the cart and available when your order is filled.
| Phone | (641) 844.5766 |
| Address | MCC Bookstore |
| 3700 South Center St. | |
| Marshalltown, IA 50158 |
| Monday - Thursday | 8 am - 5 pm |
| Friday | 8 am - 4 pm |
| Saturday - Sunday |
Closed |
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